Privacy Policy

Last update: November 2023


This Privacy Policy governs how centumX collects, uses, maintains, and discloses information collected from users of the centumX Sport & Leisure Centre Management Application.


1. Information Collection


1.1 Personal Identification Information: We may collect personal identification information from users when they register or interact with centumX. This may include the name, email address, phone number, and other relevant details necessary for the operation of the application.


1.2 Non-personal Identification Information: We may collect non-personal identification information about Users whenever they interact with centumX. This may include browser name, device information, and technical details about user interactions.


2. Data Usage


2.1 Purpose of Data Collection: We collect and use personal information to provide, maintain, and improve centumX services. This includes managing memberships, facilitating bookings, processing payments, and enhancing the user experience.


2.2 Third-party Services: We may use third-party service providers to assist in operating centumX and may share user information with these third parties for the aforementioned purposes.


3. Data Security


3.1 Data Security Measures: We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of user information.


3.2 Data Retention: User data is retained for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law.


4. User Rights


4.1 User Rights: Users have the right to request access, correction, or deletion of their personal information held by centumX. Requests can be made by contacting us through the contact information provided below.


5. Changes to the Privacy Policy


5.1 Policy Updates: centumX reserves the right to update this Privacy Policy at any time. Users are encouraged to check this page regularly for any changes.


6. Contact Us


6.1 For any questions or concerns regarding this Privacy Policy or the handling of user information, please contact us at support@centumx.co. 


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